FREE UAE Delivery above 370 aed (a fee of 30 aed applies for deliveries below 370 aed)
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We know you are worried, and we are here to help! We offer a variety of Adjustable rings to make your choice easier. You can order a small size like 13 to wear your adjustable cute ring as a midi ring as well :) To find your best fit, please click on this Size guide. If you have a half size, let's say in between size 16 and 17, it's better place your order for a size 17.
That's cool! Please fill up a form at Careers page. If you are a Photographer or a Blogger,
we will be happy to hear from you here and here.
We want you to be always happy with wearing Zóldi Jewels! That's why we provide international shipping
and easy returns. For more info please check our Shipping Policy.
Gold vermeil is sterling silver electroplated with a thin coating of 18 k gold. Since the base
is sterling silver, gold vermeil is nickel-free and hypoallergenic.
Here is a Post about our tips and tricks. Have a look to understand how to take
the best care of your jewels at home and daily life.
It will depend on when you let us know about the order cancellation, because the jewels can
be already on the way to your shipping address. We hope we will get an email from you ASAP, because we are very quick at preparing your order to ship. If the order is not shipped yet, we can cancel it and create a new one! It's easy!
All prices will be displayed and charge in USD. It can be converted by your cardholder to your local currency and may be subject to a conversion fee, depending on the policy of your cardholder.
Oh! There is a chance that Zóldi email might be at your junk or spam folders. Please have a look, and if you still can't find your confirmation email, please email us at email@example.com.
We got it! It's easy to deal with :) Click Pre-order button under the item that is out of stock,
and provide your email address to receive notifications upon its arrival.
No problem! Email us ASAP at firstname.lastname@example.org. We will try our best to assist you.
Though we are very quick at getting your order ready for shipping, we hope to receive your email
about changes really quickly! We promise to cancel your order if it hadn't been processed and packed yet.
We will try our best to ship the items during 1-2 working days. For Worldwide delivery, please allow 7-15 business days to deliver items at your door. You will get an email with details
of your shipping date and order info!
We accept Visa, MasterCard. We also accept cash on delivery in Dubai :)
For any questions about shipping, email us email@example.com
That would be a great idea! Right now we are available online at zoldijewels.com.
Plans are big, and we hope to open a showroom soon! You will definitely get a notification about it :)
* FREE UAE Delivery above 370 aed + Cash on Delivery
Delivery in the UAE is FREE of charge on all orders above 370 aed. A fee of 30 aed is applied for orders below 370 aed. There are no extra fees if you use Cash on Delivery Option.
Orders are delivered daily excluding UAE public holidays. Please make sure the appropriate access for deliveries is available.
* We reserve the right to inquire a re-delivery charge of 30 aed when your order is not accepted at the address supplied to us on the
confirmed date of delivery, or when the call has not been answered. PayPal balance will be refunded.
Deliveries in the UAE will not be subject to custom charges or taxes. Please allow 1-3 business days for the order to be at your door.
The timelines will be estimated in your order confirmation. If we have not delivered your item within 15 days of Order Confirmation,
a full refund will be debited to you.
Please allow 5-7 business days to deliver items at your door (depending on your country’s customs, which can take longer). We are not responsible if your package was lost or damaged during the international delivery.
Unfortunately, cash on delivery is available only in UAE,
and we are constantly working on enhancing your experience) We work with DHL a& FedEx courier companies to ship your lovely jewels quickly to you, though
delivery charges turn out to be more expensive than the orders(
We hope it won't make you sad too much, because believe Us, it's worth this time to wait!
The flat rate for all international packages is 15$.
The prices can be converted by your cardholder to your local currency and may be subject to a conversion fee,
depending on the policy of your cardholder.
If you would like to refund the item, please email us at firstname.lastname@example.org within 10 days from the receiving date.
As soon as you make a purchase, an email with the details of your purchase will be send to your inbox :)
Please check your spam straight away, from our experience very important emails
automatically were forwarded there. When the shipping will be processed, you will get the second email with the scheduled
date of delivery and the tracking number. Enjoy shopping!
We will be happy to exchange your jewelry or to offer you a store credit for the same value as the item received.
Email us at email@example.com with your reason for return,
and we will get back to you as soon as possible, within 1-3 business days. A fee of 30 AED will be charged if the order could not be received, and the second delivery attempt needs to be made by the courier. PayPal balance will be refunded.
Dust, pollution and daily wear can affect jewels' look. Silver tarnishes quite quickly
when it comes in contact with salty air or sulfur-containing products (even your favorite rubber bands can cause tarnishing).
Perfume, hair spray, body lotions and cremes can remove the brilliance of the jewels. We found a way out -
just put on your little treasures last minute before leaving the house
Better remove your jewels before going to bed
Happy life is beach time & sunshine! Keep your shine accessories away from chlorine, salt water, sunlight and heat!
And never keep them in the bathroom! Steam will make ZÓLDI sterling silver tarnish faster!
When storing your jewels, keep it in our blush pink ZÓLDI boxes, though keep in mind they are not 100 % airtight.
Or place jewels individually in a pouch or in a ziplock bag. Try to keep pieces apart, so that they don't rub together
or tangle up If possible put in the demoisturizing crystals (silica gel packets in new shoes) - these will help to prevent tarnishing.
If you would like to clean your precious jewels at home, mix mild dish detergent in lukewarm water, soak your jewels for 4-5 min,
and clean it gently with soft bristles or baby toothbrush Silverwear and knives should not be left to soak in water. Dry immediately
and finish with a polishing cloth (they are widely available and are easy to find).
Just remember that silver is soft material
1. Get a non-stretchy string (the dental floss works) and find the metric ruler (or google the metric ruler real size).
2. Wrap for a few times around the base of the finger you want to wear the ring on
( Please remember not to wrap the string too tightly around your finger,
or you will have problems with getting the ring over the knuckle. Your fingers might be swollen a bit,
and you should leave a little room for the ring).
3. Mark the point on it where it completes the circle (It should feel not too tight, not too loose).
4. Cut the string and measure its length (Measure it from the beginning to the mark with a ruler or tape measure.
This is the circumference of your finger ).
5. Find out your ring size on our conversion chart.
* Take a bigger size in case of confusion